Kis981 Privacy Policy — Our Commitment to Protecting Your Personal Data

Welcome to the kis981 Privacy Policy. We, the management of the kis981 platform operating under the website https://kis981.net, we truly appreciate the trust you place in us by choosing to use our services.

This Privacy Policy is written to clearly and transparently explain how we handle your personal information — from the moment of registration through every gaming session and every financial transaction you make on our platform. We believe you have the right to know exactly what happens to your data.

By registering for or using the kis981 platform, you hereby consent to our collection and processing of your personal data in accordance with the provisions set out in this policy. If you disagree with any part of this policy, please discontinue use of the platform and contact us to close your account.

We only collect data that is strictly necessary to operate the platform securely, meet legal requirements, and deliver the best experience to you. The following are the categories of data we collect:

We never collect sensitive data such as health information, sexual orientation, or religious beliefs unless you voluntarily disclose it during communications with our team.

Every piece of data we collect has a clear and legitimate purpose. Below are the primary ways we use your information:

• Account Management: Creating and maintaining your account, processing secure logins, and ensuring only you can access your account.
• Transaction Processing: Processing deposits, withdrawals, and all financial transactions accurately and promptly.
• Identity Verification (KYC): Meeting legal compliance requirements and preventing fraud, money laundering, and terrorism financing.
• Service Improvement: Analysing platform usage patterns (in anonymised data form) to improve performance, speed, and user experience.
• Service Communications: Sending important account-related notifications, transaction confirmations, and security updates.
• Fraud Prevention: Detecting and investigating suspicious activity, bot usage, or unauthorised access attempts on your account.
• Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling and offering appropriate assistance when needed.

Kis981 does not sell, lease, or trade your personal data to any third party for commercial purposes. However, there are certain situations where we need to share some of your information with the following parties:

• Payment Service Providers: Minimal transaction information necessary to be shared with approved payment processors (such as local banks and e-wallet providers) to complete your transactions. All such providers are bound by strict confidentiality agreements.
• Game Software Providers: Game session data required to operate games provided by licensed software providers. This data does not contain personal information that can directly identify you.
• Legal Authority: Where required by law, court order, or a valid law enforcement investigation, we are obligated to disclose the necessary information. We will notify you of any such disclosure unless prohibited from doing so by law.
• Technical Service Provider: Hosting, cybersecurity, and analytics companies that help us operate the platform — all bound by data processing agreements requiring them to protect your information.

In all of the above circumstances, we only share the minimum data necessary and ensure that all receiving parties are bound by confidentiality and data protection obligations equivalent to or higher than our own standards.

We continuously invest in security infrastructure to ensure your data is protected to the highest standard. The following are the key technical and organisational measures we employ:

While we take all reasonable steps to protect your data, no system can be guaranteed 100% secure. We therefore encourage you to use a strong password, enable two-factor authentication, and never share your login credentials with anyone.

The kis981 platform uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device when you visit our website. Below are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login authentication, session security, and language preferences. These cookies cannot be disabled without affecting platform functionality.
• Preference Cookies: Saving your personal settings such as display preferences, preferred betting denominations, and notification settings for a more convenient experience on return visits.
• Analytics Cookies: We use anonymised analytics tools to understand how users interact with our platform. This data helps us improve layout, speed, and content. Individual identities cannot be identified from this data.
• Security Cookies: Used to detect suspicious activity, CSRF attacks, and unauthorised access attempts on your account.

You can manage or delete cookies through your web browser settings. However, disabling essential cookies may affect platform functionality. For more information on managing cookies in popular browsers, refer to your browser's help documentation.

As a kis981 platform user, you have the following data protection rights, which you may exercise at any time by contacting our privacy team:

• Right of Access: You have the right to request a copy of all personal data we hold about you. We will provide this data in a readable format within 14 working days.
• Right to Rectification: If any information we hold is inaccurate or outdated, you have the right to request that we correct it promptly. Basic information can be updated directly through your account profile settings.
• Right to Erasure ("Right to be Forgotten"): You may request the deletion of your personal data upon account closure. However, we may be required to retain certain records to fulfil legal and regulatory obligations for a specified period.
• Right to Restriction of Processing: You may request that we restrict the processing of your data under certain circumstances, such as when you are disputing the accuracy of the data or during an investigation of a complaint.
• Data Portability Right: You have the right to receive your personal data in a structured, machine-readable format (such as CSV or JSON) for transfer to another platform.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the validity of any processing carried out prior to withdrawal.

To exercise any of the above rights, please contact our privacy team at [email protected]. We will verify your identity before processing any request and will respond within 7 working days.

We retain your personal data only for as long as necessary for the original purpose of collection, or as required by applicable law. The following are our data retention guidelines:

• Active Account Data: Retained for the duration your account is active and for 5 years after account closure to fulfil anti-money laundering (AML) requirements.
• Financial Transaction Records: Retained for a minimum of 7 years in accordance with accounting and financial legal requirements.
• Support Communication Logs: Retained for 3 years for service reference and dispute resolution purposes.
• Technical Log Data: System and security logs are retained for 12 months before being automatically deleted.
• Marketing Data: Deleted within 30 days after you withdraw consent for marketing communications.

Once the applicable retention period has expired, your data will be securely deleted or anonymised so it can no longer be linked to your identity.

Kis981 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, new technologies, legal requirements, or other legitimate operational reasons. Whenever we make a material change, we will:

• Sending email notifications to all registered users at least 14 days before the changes take effect.
• Displaying a clear notice on the platform's home page regarding upcoming changes.
• Updating the "Last Updated" date at the top of this document.
• Maintaining an archive of previous versions available upon user request if needed.

Continued use of the platform after the effective date of any changes will be deemed acceptance of the updated policy. If you do not agree with the changes made, you have the right to close your account before those changes take effect.

If you have any questions, concerns, or complaints regarding how we handle your personal data, or if you wish to exercise any of your privacy rights, please contact us through the following channels:

• Privacy Email: [email protected] — for all inquiries related to data protection, data access requests, and privacy complaints.
• General Support Email: [email protected] — for general inquiries related to your account and services.
• Live Chat: Available 24/7 directly within the kis981 platform or mobile app for immediate assistance.

Our Privacy Officer team will verify your identity and provide a written response within 7 working days for all privacy-related inquiries. For more complex complaints, we will keep you informed of the investigation's progress within the same timeframe.